Baggage assistance

Your luggage has been lost, delayed, mishandled or damaged… We apologize for this inconvenience. Please do not hesitate to contact the following Luxair staff who will do their best to help you out.

Luxair Baggage Assistance department :

Telephone : +352 2456 5003
Fax : +352 2456 5022
E-mail : baggage.claim@luxair.lu

Another option in obtaining the most current information regarding your mishandled baggage is the Luxair WorldTrace service. It gives you the power to track the progress of your own mishandling report from home, office, or hotel room via the Internet 24-hours a day, 7 days a week.

This access page will require that you enter your WorldTracer File Reference number and Last Name. This entry will produce information regarding the status of your luggage.

Click here to access the new WorldTracer Tracing Service